Fulfillment & Delivery Policy for Matical Digital Marketing LLC
At Matical Digital Marketing LLC, we are committed to delivering our digital marketing services efficiently and transparently. This policy outlines the terms of our service delivery and fulfillment for your understanding and peace of mind.
1. Scope of Services
Our services are digital and include, but are not limited to, SEO optimization, Meta/Facebook ads, SMS & Email marketing, lead generation, and consulting. Since our services are digital in nature, there is no physical shipment of products.
2. Service Fulfillment Timeline
Upon receiving payment and verifying your account, we initiate our service fulfillment process, which includes:
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An initial consultation to assess your business goals and marketing needs.
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Customized strategy development and planning phase.
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Service delivery through regular reporting, ad campaign management, and optimizations.
Fulfillment timelines vary by service package:
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Lead Generation Campaigns: Initial setup within 5-7 business days.
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SEO Services: Initial audit and strategy within 7-10 business days, with ongoing monthly reporting.
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Consulting Sessions: Scheduled as per client availability and project requirements.
3. Delivery of Digital Services
Our services are delivered through:
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Client Dashboards (where applicable) for real-time tracking of your campaign performance.
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Email Communications for reports, updates, and consultation scheduling.
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Online Meetings for strategy discussions, training sessions, and campaign reviews.
4. Performance Reporting & Communication
We provide regular performance reports to keep you informed on campaign progress, including data-driven insights and actionable recommendations.
5. Refunds & Cancellations
Please refer to our Refund Policy for detailed information on eligibility and conditions for cancellations and refunds. Note that, due to the nature of digital services, certain services may not be eligible for a refund once fulfilled.
6. Contact Information
For any inquiries related to fulfillment or if you require assistance with our services, please contact us at:
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Email: info@maticalmarketing.com
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Phone: 305-306-4633
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Business Hours: Monday to Friday, 9:00 AM to 6:00 PM EST
By purchasing our services, you agree to the terms outlined in this Fulfillment & Delivery Policy.